Tulsa Apartment Association | Tulsa, OK  74136
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2020 Seminars


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CLICK HERE TO REGISTER FOR SERIES II
Click here to download a copy of this flyer.

JANUARY 21, 2020  {KATIE RIGSBY}

SEMINAR (8:30-11:30am)
Check-in & breakfast begins at 8:00am.
HANDLING THE HATERS: DEALING WITH DIFFICULT PEOPLE
We all must deal with difficult people and whether, you are dealing with a difficult resident, co-worker, employee or boss, handling your hater without losing your cool (or your job) can be a serious challenge. In “Handling the Haters”, Katie uses examples from pop culture to provide attendees with the tools necessary to respond professionally and effectively to difficult people. Attendees will leave with:
  • The 7 steps to handling any hater
  • A better understanding of the three types of haters and what sets them off
  • Methods for handling the three types of haters that appear as residents, co-workers, employees and bosses
  • Suggested words and phrases to help turn conversations around

Who should attend? Anyone that deals with difficult customers, co-workers, employees or bosses.
CLICK HERE TO REGISTER FOR THE SEMINAR

LUNCHEON (11:30am-1:00pm)
DIY UPGRADES FOR A LIMITED BUDGET

Keeping up with the latest trends and newest tech can be costly, and creating trendy spaces with modern upgrades on a limited budget may seem next to impossible. In this fast-paced, idea factory Katie provides you with “Do It Yourself” upgrades that won’t break the bank. She will show you how you can provide competitive upgrades with a little creativity and effort. No matter your budget, there's something for everyone!  Attendees will leave with:
  • Upgrade ideas for even the smallest budgets.
  • Resources to inspire creativity for DIY projects.
  • Tips for selling outdated features.

Who should attend? Property Managers, Maintenance Supervisors, Regional Supervisors, Owners and anyone making decisions about property upgrades.
​
CLICK HERE TO REGISTER FOR THE LUNCHEON

ABOUT KATIE RIGSBY
A multifamily maven, Katie's career in residential property management began in 2000 when she was hired as a Leasing Professional. Throughout her career, she has worked onsite and in the trenches alongside her teams as a Property Manager, multi-site supervisor, educator/trainer, marketing director and as a senior executive of a portfolio consisting of 3,000 units, two shopping centers, two hotels and over 200 employees. Katie has obtained the Certified Apartment Portfolio Supervisor, the Certified Apartment Manager and the National Apartment Leasing Professional credentials from the National Apartment Association where she is currently a member in good standing and serves on the faculty as an Advanced Facilitator.
Now Katie is the President and CEO of Katie Rigsby Inspires, LLC where she provides multifamily consulting services, keynote speeches, corporate training, and facilitation services for organizations nationwide. 
​Katie's passion is helping people find success. Her skills and experience have allowed her to successfully manage projects, people, crisis and finances with professionalism and confidence. Katie continuously strives to excel professionally and personally! She is recognized as a Advanced Communicator and Leader by Toastmasters International and is a Professional Member of the National Speakers Association. She is also an active member in the Apartment Association of Greater New Orleans and a licensed Louisiana Realtor.
Learn more about Katie Rigsby at www.katierigsby.com

Quick Links

Copyright Tulsa Apartment Association.  All Rights Reserved.
6855 South Canton Avenue  |  Tulsa, OK  74136
Phone: (918) 747-6217 | info@taaonline.org
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  • About
    • Who We Are >
      • Mission Statement
      • Bylaws
      • Code of Ethics
    • Membership
    • Calendar of Events
    • Leadership >
      • Board of Directors >
        • Meeting Packets
      • Past Presidents
      • Committees
      • Ambassadors
      • Hall of Fame
    • Staff
    • Community Outreach >
      • Leah's Baskets
    • Photo Gallery
    • Contact Us
  • Education
    • Calendar Of Events
    • Credentials
    • Seminars
    • Online Learning
    • Webinar Wednesdays
  • Events
    • Calendar of Events
    • Mardi Gras Bowl >
      • Mardi Gras Bowl Info
      • Mardi Gras Bowl Pictures
    • Golf Classic >
      • Golf Classic Pictures
    • Trade Show >
      • Trade Show Pictures
    • Business Exchange
    • Maintenance Mania
    • Zenith Awards >
      • Nominee Celebration
      • Sponsorships
      • Zenith Awards Pictures
      • Zenith Awards Winners
  • Advocacy
    • What We Do >
      • Local
      • State
      • Federal
  • Resources
    • COVID-19 >
      • CDC Information
      • Rental Assistance
    • Directory >
      • Owner/Management/Apartment Community Directory
      • Supplier Member Directory
    • News >
      • Newsletter
    • Lease & Addenda Forms >
      • Example Forms (Members Only)
      • Order Forms (Members Only)
      • National Lease Program
    • Laws >
      • Labor
      • Oklahoma Residential Landlord & Tenant Act
      • Fair Housing
      • City Ordinances
    • Crime Prevention Coalition >
      • TPD Division Map
    • National Apartment Association >
      • NAA Capitol Conference
    • Oklahoma State Apartment Association
    • Local Resources
    • TAA Logos
  • Careers
    • Job Bank
  • Renters
    • Frequently Asked Questions
    • Oklahoma Residential Landlord & Tenant Law
    • Fair Housing
    • Helpful Information
  • Members Only