Certified Apartment Leasing Professional (CALP) Course


Monday, March 9, 2026
at
8:00 AM (CDT)
to Thursday, March 12, 2026 at 5:00 PM (CDT)
Category: Education



Earn your Certified Apartment Leasing Professional (CALP) designation and take your leasing skills and knowledge to the next level.  The National Apartment Association Education Institute developed the CALP program to assist apartment industry professionals in advancing their apartment industry knowledge, and ultimately their career.

This course will cover...
  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey

 

Certified Apartment Leasing Professional Students Must Attend ALL Class Dates  

SCHEDULE:

Monday, March 9th
Bringing in New Residents
Marketing and Maintaining Your Community

Tuesday, March 10th
Why Your Competition Matters
Market Analysis for Leasing Professionals 

Wednesday, March 11th 
Relevant Laws & How to Apply Them
The Sales Process & Building Relationships 

Thursday, March 12th
Effectively Meeting the Needs of Residents

FACILITATOR : KATIE RIGSBY

Katie is a Keynote Speaker, Facilitator & Inspiration Specialist. She has over 20 years of experience in the multifamily industry and has successfully managed properties, capital improvements, employees, crisis and finances. Katie is a CAPS, CAM and CALP credential holder & a licensed Louisiana Realtor.  Learn more about Katie at www.katierigsby.com.

PRICE

  Register by February 20th:  $550 per member / $850per non-member
  Register February 21st- 27th:  $600per member / $900 per non-member
     Register February 28th -March 2nd:  $700 per member / $1000 per non-member



Click here to learn how NAAEI credentials can benefit your company.


Cancellation Policy for CALP Course Registration:  Full refunds will be given for cancellations made up until January 15th. Cancellations received January 16th - 31st  will receive a 50% refund. Cancellations received after January 31st, and no-shows, will be required to pay in full.  Substitutions may be made for no additional fee.

Cancellation Policy for Sponsorships:  No cancellations will be accepted once your registration has been submitted.


By participating in this event, I acknowledge that my participation in Tulsa Apartment Association (TAA) events and activities is voluntary and undertaken of my own free will. I understand and accept that there is a risk of physical injury or illness associated with participation. I knowingly assume full responsibility for my own health and well-being while participating. I agree to release and hold harmless the Tulsa Apartment Association from any and all claims, including physical or mental injury or illness, that may arise from my participation in this event. 

SPONSORSHIP OPPORTUNITY!

Sponsor a CALP class for just $175 and gain the opportunity to speak directly to students, distribute promotional items, and receive a shout-out on TAA social media. This is a great way to connect with apartment community managers and rising stars in the industry.
👉 Click the Register Now button to secure your sponsorship.


For More Information:

Sherri Daley

Sherri Daley

CAPS, CPM

Executive Director

View Profile

(918)747-6217