Certified Apartment Manager (CAM) Course


Monday, February 16, 2026
to Wednesday, February 25, 2026
Category: Credential Courses
 

Are you an Apartment Community Manager or an experienced Assistant Manager? This course is designed for YOU!

Take the next step in your career and earn your Certified Apartment Manager (CAM) designation. This investment can directly increase your community’s Net Operating Income and sharpen your leadership impact.

The CAM program, created by the National Apartment Association Education Institute, is built to elevate your industry knowledge, strengthen your operational skills, and open doors to new career opportunities.

Level up your expertise. Strengthen your community. Advance your career.

This course will cover...
  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Working with contractors and suppliers (vendors)
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately
Certified Apartment Manager Students Must Attend ALL Class Dates

The course requires candidates to attend ALL classes below. Classes are from 8 am to 5 pm each day. 

SCHEDULE:

Monday, February 16
Industry Essentials

Wednesday, February 18
Property Maintenance

Thursday, February 19
Marketing 

Friday, February 20
Investment Management

Monday, February 23
Legal Responsibilities & Risk Management

Tuesday, February 24
Managing Teams

Wednesday, February 25

Leading People
Practice Exam & Review

INSTRUCTOR: KATIE RIGSBY

Katie is a Keynote Speaker, Facilitator & Inspiration Specialist. She has over 20 years of experience in the multifamily industry and has successfully managed properties, capital improvements, employees, crises, and finances. Katie is a CAPS, CAM, and CALP credential holder & a licensed Louisiana Realtor.  Learn more about Katie at www.katierigsby.com.

PRICE

Register by January 21:  $925 per member / $1,225 per non-member
Register January 22-31:  $975 per member / $1,275 per non-member
 Register February 1-10:  $1,075 per member / $1,375 per non-member


Full refunds will be given for cancellations made up until January 21. Cancellations made January 22-31 will receive a 50% refund.  Cancellations received after January 31, and no-shows, will be required to pay in full.  Substitutions may be made for no additional fee. If you have questions, please contact Sherri Daley at sdaley@taaonline.org or 918-747-6217. 

Cancellation Policy for Sponsorships:  No cancellations will be accepted once your registration has been submitted.

By participating in this event, I acknowledge that my participation in Tulsa Apartment Association (TAA) activities is voluntary and may involve risks, including physical injury or illness. I assume full responsibility for my own health and well-being and agree to release and hold harmless TAA from any claims arising from my participation. 

SPONSORSHIP OPPORTUNITY!

Get your brand directly in front of apartment community managers and rising industry stars. As a sponsor, you’ll receive the following: 
✨ A chance to speak to the class and personally connect with attendees
✨ The opportunity to hand out your promotional items
✨ A featured shout-out on TAA social media

This is a prime way to build relationships and stand out in the apartment housing industry.
Hit “Register Now” to secure your sponsorship spot!


For More Information:

Sherri Daley

Sherri Daley

CAPS, CPM

Executive Director

View Profile

(918)747-6217