Certified Apartment Portfolio Supervisor (CAPS) Course
Tulsa Technology Center - Lemley Campus
3420 South Memorial Drive Tulsa, OK 74145-1340 United States

The Certified Apartment Portfolio Supervisor (CAPS) course through the National Apartment Association equips experienced multifamily leaders with advanced financial, asset management, and leadership skills needed to oversee multiple communities and maximize portfolio performance. The CAPS is a nationally recognized credential that strengthens strategic decision-making, boosts credibility, and drives long-term NOI growth. NEW to the CAPS course: leadership development training and expanded content on asset performance and artificial intelligence.
During this Five Day Training you'll learn about:
• Ethical behavior as applied to our industry
• Understanding the management agreement and creating an owner’s report
• Stakeholder relations with residents, communities, and municipalities
• Mortgage financing
• Overseeing the budget process across a portfolio
• Measuring portfolio performance and property valuation
• Investigating and troubleshooting an underperforming property
• Property acquisition and due diligence
• Market analysis and property inspections
• Operational and financial analysis inspections
• Property development feasibility analysis
• Investment strategies, including renovation, disposition, and refinancing
• Key content for the owner/company due diligence report
• Talent development and management throughout the employee cycle
• Managing staff during property sales or purchase
• Developing and applying leadership skills and
SCHEDULE:
Monday, May 11th
Tuesday, May 12th
Measuring Asset Performance
Wednesday, May 13th
Investment Management
Thursday, May 14th
Talent Development
Friday, May 15th
Leadership
As per NAAEI, to obtain the CAPS credential, candidates must complete the following;
- Minimum of 24 months of employment as a multi-site supervisor OR be a CAM in good standing with 24 months of employment as an apartment manager
- Successful completion of all CAPS coursework (totaling 40 hours)
- Pass the CAPS exam within six (6) months of declaring candidacy
Katie is a Keynote Speaker, Facilitator & Inspiration Specialist. She has over 20 years of experience in the multifamily industry and has successfully managed properties, capital improvements, employees, crises, and finances. Katie is a CAPS, CAM, and CALP credential holder & a licensed Louisiana Realtor. Learn more about Katie at www.katierigsby.com.
Registration: $1150 per member / $1,325 per non-member **Price includes Course Book & lunch**
Cancellation Policy for Sponsorships: No cancellations will be accepted once your registration has been submitted.
SPONSORSHIP OPPORTUNITY!
Get your brand directly in front of Managers and Supervisors! As a sponsor, you’ll receive the following:
✨ A chance to speak to the class and personally connect with attendees
✨ The opportunity to hand out your promotional items
✨ A featured shout-out on TAA social media
This is a prime way to build relationships and stand out in the apartment housing industry.
Hit “Register Now” to secure your sponsorship spot!

Contact the TAA office at 918-747-6217 or e-mail sdaley@taaonline.org if you have any questions.